Store policies

Open Coconut


Our purpose is to serve our customers in the best possible way. Our products are made fresh. They are also preserved in their natural state before shipping. Because of the delicate nature of our products, once they are opened we cannot accept returns. We provide detailed descriptions of the ingredients, both in the product line and under "our ingredients". We strongly advise our customers to read them before purchasing.  However, if the product arrives damaged or for any other reason that you are not satisfied with, we will replace it.  

The products displayed on this website may be offered at several D.C. and Maryland spas and salons. For our website orders, we welcome any questions and inquiries about our products. If we have any questions or inquiries about your order details, delivery, or payment instructions, we will contact the customer at the phone number provided.


Our oils are formulated without harmful chemicals or ingredients and are intended for moisturizing dry skin and maintaining a soft and smooth complexion. We recommend that customers read the ingredient list, follow the provided information, and store the oils correctly.  We do not use essential oils in our products, except for small amounts of flower, citrus, and rose aromas, which are considered safe.  However, we still advise testing a small amount on your skin if you have any concerns, and we are available to answer any questions you may have.

Shelf life

These are oil-based products; therefore they will keep their consistency for up to two years from the delivery date (if not exposed to extreme temperature variance and direct light). If you choose not to use the product for a long period of time be sure to place it in the refrigerator. 


We would like to hear your comments, ideas, and input regarding the BST products.  We might share such feedback on our website or media for other customers to review and comment.